Your questions, answered.

Delivery time depends on the door line you choose. Typical timelines:

• SIERRA (stainless steel): about 4 weeks of production + 1.5 weeks of delivery
• FUSION (stainless steel): about 8 weeks of production + 1.5 weeks of delivery
• ALU (aluminum): about 6 weeks of production + 1.5 weeks of delivery
• Pivot (aluminum): about 6 weeks of production + 1.5 weeks of delivery

Our team will confirm the current estimate for your model, configuration and destination.

Yes. Every door comes with a frame and a set of locks, and each lock is supplied with a set of 5 keys.

Each door line includes a manufacturer warranty:

• SIERRA (stainless steel): 2 years
• FUSION (stainless steel): 2 years
• ALU (aluminum): 5 years
• Pivot (aluminum): 5 years

Our diagram shows the full door dimensions, including the frame. To measure correctly:

• Measure from the finished floor inside your home (tile, wood, etc.) up to the top edge of the brick opening.
• Make sure the opening is about 5–20 mm (roughly 0.2″–0.8″) larger than the door with its frame.
• This extra space leaves room for insulating foam between the frame and the wall, for a secure fit.

Confirm your final door-and-frame measurements with your installer before ordering.

Your door is delivered with its frame and a set of locks. SIERRA doors come prehung in the frame, ready for installation.

1. Prepare the opening. It should be 0.2″–0.8″ (5–20 mm) larger than the door with its frame.
2. Measure from the finished floor. Take the height from the finished floor inside your home (tile, wood, etc.) to the top of the opening.
3. Set the frame and seal the gap. The door is fitted in the opening and the gap between the frame and the wall is filled with foam, which also insulates the joint.

Plan the work with your installer and confirm your final door-and-frame measurements with them before ordering. Not sure about your opening? Send us a photo and we’ll help with the details.

All sizes are for the door with its frame.

• FUSION — width: 901 mm (79 cm door leaf), 951 mm (84 cm), 1001 mm (89 cm), 1051 mm (94 cm), 1101 mm (99 cm) or 1151 mm (104 cm door leaf); height: 2000–2400 mm
• SIERRA — width: 807–1107 mm; height: 2000–2090 mm
• ALU — width: 900–1550 mm; height: 2000–2860 mm

ALU B and Pivot size ranges are listed in the door line comparison.

Check the drawing below. The person in the picture is standing outside the building.

All five lines are front doors delivered with a frame and a set of locks. They differ in material, insulation and hardware:

Which line suits you?

• ALU — the best thermal insulation in the table (R-Value 8.3), a 7-point FUHR lock and triple glazing. A good choice if energy efficiency comes first.
• ALU B — the same aluminum build, 7-point FUHR lock and triple glazing, with a slimmer 1.9″ foam core (R-Value 5.9). A good choice if you like the ALU hardware and don’t need maximum insulation.
• SIERRA — stainless steel, prehung in the frame and ready for installation, with a ROTO multi-point lock. A good choice if you want a durable steel door that arrives ready to fit.
• FUSION — stainless steel with a foam-and-wood core and dual seals, insulating better than SIERRA (R-Value 5.7 vs 4.8 for solid doors). A good choice if you want steel with more thermal performance.
• Pivot — the door turns on a pivot instead of side hinges, comes in large sizes (up to 72″ wide and 116″ high with frame) and is rated RC2/WK2 for burglar resistance. A good choice for a statement entrance in a wide, tall opening.

Figures come from our product descriptions and apply to most models in each line; a few models list different values. A dash means no figure is published for that line. The product page and your quote for the exact configuration are what count.

Ask about a specific model

• SIERRA — made entirely of stainless steel, insulated inside with foam and wood and encased in a stainless steel sheet.
• FUSION — an aluminum frame with a stainless steel door panel, insulated with foam and wood and covered in stainless steel.
• ALU & Pivot — made entirely of aluminum, insulated with foam and covered with aluminum.

Compare the door lines side by side

The ALU (aluminum) door frame is 2.8″.

The FUSION door frame is 78 mm.

The Pivot door frame is 3″.

The SIERRA (stainless steel) door frame is 9 cm.

Yes, one panel is always openable on doors with a single panel. If the door has panels on both sides, neither panel is openable.

Our Pivot doors have the following test classes:

• Burglar resistance: RC2/WK2
• Air tightness: class 4 (600 Pa)
• Water tightness: class 4A (150 Pa)
• Wind load resistance: class C3 (1200 Pa)

Technical documents for our other door lines are available on request. See our certificates or ask our team for the documents for your model.

Our front doors use triple-pane glass, with all panes joined by spacer frames. Two of the panes have a Low-E coating, which helps limit heat gain and thermal energy loss while letting natural light through.

• Standard glazing: 4th/16Ar/4/16Ar/4th
• Safety glass: VSG 33.1 // 4 // 4
• P4 anti-burglary glass

We offer a wide range of glass: energy-saving, sound-absorbing, safety, anti-burglary and sun-protection. The most popular choices are milk (frosted) glass, decorative or mirror glass, and bronze reflex glass.

Light permeability of our decorative glass:

• Milk (frosted) glass: 89%
• Mirror glass: 68%
• Graphite reflex glass: 42%

A one-way mirror has a thin reflective coating that reflects half of the light that hits it and lets the other half pass through, so the glass is both reflective and transparent. During the day, when it’s brighter outside, people outside can’t see into the building. At night, with the lights on inside, the mirror becomes transparent and people can see through the glass in both directions.

Dimensions of the SIERRA door threshold:

Dimensions of the FUSION door threshold:

Dimensions of the ALU door threshold:

Dimensions of the Pivot door threshold:

• Anthracite: RAL 7016
• White structure: RAL 9003
• Black matt: RAL 9005
• Swamp oak: RAL 8028
• Golden oak: RAL 8003
• Bleached oak: RAL 1019
• Winchester: RAL 8001
• Anthracite: RAL 7015
• Anthracite sapphire: RAL 7011
• Silver gray: RAL 7040

• White: RAL 9010
• Golden oak: RAL 8003
• Walnut: RAL 8024
• Wenge: RAL 8019
• Winchester: RAL 8001
• Mahogany: RAL 3007
• Dark anthracite: RAL 7016
• Light anthracite: RAL 7040
• Black matt: RAL 9005
• Smooth anthracite: RAL 7015
• Bleached oak: RAL 1019

You can check the RAL palette colors in the chart below.

Yes, you can install your own smart lock. Please note that we are not responsible for any issues arising from its installation. Our doors come with a standard lock.

SIERRA doors use a ROTO multi-point locking system with an independent upper lock.

ALU doors use a FUHR multi-point locking system with 7 locking points: 2 hooks, 4 bolts and an upper bolt.